Pique Packaging is a division of
Capital Colour Inc., a London based printing company.
Our staff are committed to protecting your privacy.
This Privacy Policy outlines how we handle your personal information to protect your privacy.
PRIVACY LEGISLATION
Since January 1, 2004, all Canadian organizations engaged in commercial activities have been required to comply with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and the Canadian Standards Association Model Code for the Protection of Personal Information that is incorporated by reference into PIPEDA. These obligations extend to lawyers and law firms, including Duntrune LLP.
In addition, we are bound by strict professional and ethical obligations to maintain the confidentiality of the information we receive in the context of the lawyer-client relationship.
PERSONAL INFORMATION
Personal information is defined in PIPEDA as information about an identifiable individual; but it does not include the name, title or business address or telephone number of an employee of an organization. In other words, it does not include the information that one might expect to find on a business card.
CONSENT TO OUR COLLECTION OF PERSONAL INFORMATION
Generally, if you engage our company, we assume that we have your implied consent to our collection and use of your personal information; however, at times we may ask for your express consent, either verbally or in writing. We normally collect personal information directly from you at the start of or during the course of your engagement with our company.
USE OF PERSONAL INFORMATION AT DUNTRUNE LLP
We use your personal information to provide services to you, to issue invoices, and to maintain our database of customers. We may also use your contact information (name, e-mail and postal address) to communicate with you about recent developments in printing, to keep you updated with news and announcements regarding our company, and to invite you to company events.
If you apply for a position with Pique Packaging or Capital Colour Inc., we will use your personal information to assess your candidacy and for the purposes of communicating with you.
WITHDRAWAL OF CONSENT
You may withdraw consent to our collection, use and disclosure of your personal information at any time, subject to legal and/or contractual restrictions and upon reasonable notice.
DISCLOSURE OF PERSONAL INFORMATION
We do not disclose your personal information to third parties without your consent.
ACCURACY OF YOUR INFORMATION
It is important that the information that we have on file be accurate and up-to-date. If, during the course of our engagement, any of your information changes, please inform us so that we can make any necessary changes.
SAFEGUARDS
Pique Packaging and Capital Colour Inc. uses various safeguards to ensure that your personal information is protected against loss, theft, misuse, unauthorized access, disclosure, copying or alteration. These include: security of our physical premises; security software and firewalls to prevent unauthorized computer access or “hacking”; and internal passwords that restrict access to our electronic files.
ACCESS TO YOUR PERSONAL INFORMATION
You have a right to challenge the accuracy and completeness of your personal information and to have it updated and amended, as appropriate. You also have a right to request access to your personal information and to receive an accounting of how that information has been used and disclosed, subject to certain exceptions prescribed by law (for example, if the requested information would reveal personal information about another individual, your request for access may be limited or denied). If a request for access is denied, Pique Packaging and Capital Colour Inc. will provide written notification of the reason for the denial.
To request access or to amend your personal information, please contact our Privacy Contact at the address below. Pique Packaging and Capital Colour Inc. will respond within sixty (60) days of receipt of your written request.
CHALLENGING COMPLIANCE
Pique Packaging and Capital Colour Inc. will respond to inquiries about its policies and practices relating to its handling of your personal information. Inquiries should be directed to our Privacy Contact, as per the contact information provided below. Pique Packaging and Capital Colour Inc. will investigate all complaints and will respond within 60 days of receipt of a written inquiry. If the complaint is found to be justified, Pique Packaging and Capital Colour Inc. will take appropriate measures to resolve it, including, if necessary, amending this Policy and its procedures.
WEBSITE PRIVACY
Like most other commercial websites, we may monitor traffic patterns, site usage and related site information to optimize your visit to our website. Our website server may automatically collect IP addresses. We may view the IP log from time to time, for example, to maintain the security of our website. We do not link the IP addresses to other personally identifiable information.
PRIVACY CONTACTS
If you have any questions or complaints about this Policy or the handling of your personal information, if you wish to withdraw your consent to our use of your personal information, or to request access to or update any of your personal information we have on file, please contact:
Office Administrator
Capital Colour Inc.
314 Neptune Crescent
London, Ontario N6M 1A1
If any complaint or inquiry is not handled to your complete satisfaction, you may contact:
Privacy Commissioner of Canada
112 Kent Street
Ottawa, Ontario
K1A 1H3
Telephone: 613.995.8210
Toll free: 1.800.282.1376
CHANGES TO THIS PRIVACY POLICY
We may amend and update this Privacy Policy from time to time. Any changes will be posted on our website at www.duntrune.law and will be made available upon request. Please check from time to time to ensure you are aware of our current policy. This Privacy Policy is effective May 14, 2025.